Privacy Policy
Information We Collect
We may collect personal information such as your name, email address, phone number, and service location when you:
Submit a contact form or service inquiry through our website
Book a cleaning appointment or request a quote
Communicate with us via email, phone, or text
We may also collect non-identifiable information such as browser type, device details, and site usage statistics to help improve our website performance and user experience.
How We Use and Protect Your Information
Your information is used strictly to:
Schedule and manage your cleaning services
Communicate appointment confirmations, invoices, or service updates
Respond to questions or feedback
Improve our website, operations, and customer experience
All data is stored securely and accessible only by authorized personnel. We will never sell, rent, or share your personal data with third parties, except as required by law or to fulfill service-related obligations (for example, payment processing).
By providing your contact details, you consent to receiving communication related to your bookings or updates about our services. You may opt out of marketing messages at any time by contacting us directly.
Your Rights and Contact Information
You have the right to:
Request access to the personal data we hold about you
Ask for corrections to inaccurate or outdated information
Withdraw consent for marketing communications
If you wish to exercise these rights or have questions about our privacy practices, please contact us at:
Peaceful Haven Cleaning Services
Surrey, British Columbia, Canada
778-918-6890
✉️ info@peacefulhavencleaningservices.com
This Privacy Policy is governed by the laws of British Columbia and the federal privacy laws of Canada (PIPEDA). We may update this policy from time to time; any changes will be posted on this page with a new “Last Updated” date.